Terms and conditions

In this section, the USER can find all information relating to the legal terms and conditions that define the relationships between users and us as responsible for this website. As a user, it is important that you know these terms before continuing your navigation. Los Cerros Boutique Hotel, as responsible for this website, assumes the commitment to process the information of our users and clients with full guarantees and comply with national and European requirements that regulate the collection and use of personal data of our users. This website, therefore, strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, on information society services and electronic commerce.

General Terms of Use

These General Terms regulate the use (including mere access) of the web pages that are part of the loscerrosdelchalten.com.ar website, including the contents and services made available on them. Any person who accesses the website loscerrosdelchalten.com.ar ("User") agrees to submit to the General Terms in force at any time on the loscerrosdelchalten.com.ar portal.

General Data We Collect and How We Do It

Read Privacy Policy

User Commitments and Obligations

The User is informed, and accepts, that access to this website does not, in any way, imply the beginning of a commercial relationship with loscerrosdelchalten.com.ar. In this way, the user commits to use the Website, its services and contents without contravening current legislation, good faith and public order.

The use of the website for illicit or harmful purposes is prohibited, or that, in any way, may cause damage or prevent the normal functioning of the website. Regarding the contents of this website, the following is prohibited: Their reproduction, distribution or modification, total or partial, unless authorized by their legitimate owners; Any violation of the rights of the provider or legitimate owners; Their use for commercial or advertising purposes.

In using the website loscerrosdelchalten.com.ar, the User commits not to carry out any conduct that could damage the image, interests and rights of loscerrosdelchalten.com.ar or third parties or that could damage, disable or overload the loscerrosdelchalten.com.ar portal or that could prevent, in any way, the normal use of the website. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, loscerrosdelchalten.com.ar cannot guarantee the absence of viruses or other elements that may produce alterations in the User's computer systems (software and hardware) or in their electronic documents and files contained therein.

Security Measures

Personal data communicated by the user to loscerrosdelchalten.com.ar may be stored in automated or non-automated databases, whose ownership corresponds exclusively to loscerrosdelchalten.com.ar, assuming all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with current data protection regulations.

Communication between users and loscerrosdelchalten.com.ar uses a secure channel, and transmitted data is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that user confidentiality is guaranteed.

Claims

loscerrosdelchalten.com.ar informs that there are complaint channels available to users and clients. The User may make claims by sending an email to reservas@loscerrosdelchalten.com.ar indicating the service/product purchased, the day, user name, user address, date, reason for the claim.

Conflict Resolution Platform

In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/

Intellectual and Industrial Property Rights 

The Service and all materials included or transferred, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related to them, are the exclusive property of Los Cerros Boutique Hotel. Unless explicitly stated in this document, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the website, they must notify such circumstance to reservas@loscerrosdelchalten.com.ar indicating:

Personal data of the interested party who owns the allegedly infringed rights, or indicate the representation with which they act in case the claim is presented by a third party other than the interested party

Point out the contents protected by intellectual property rights and their location on the website, accreditation of the indicated intellectual property rights and express declaration in which the interested party takes responsibility for the veracity of the information provided in the notification

External Links

The pages of the loscerrosdelchalten.com.ar website could provide links to other websites and content that are owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing said links. loscerrosdelchalten.com.ar is not responsible in any case for the results that may arise to the User by accessing said links.

Likewise, the user will find within this site, pages, promotions, affiliate programs that access users' browsing habits to establish profiles. This information is always anonymous and does not identify the user.

The Information provided on these sponsored sites or affiliate links is subject to the privacy policies used on said sites and will not be subject to this privacy policy. Therefore, we strongly recommend Users to carefully review the privacy policies of affiliate links.

The User who proposes to establish any technical link device from their website to the loscerrosdelchalten.com.ar portal must obtain prior written authorization from loscerrosdelchalten.com.ar. The establishment of the link does not imply in any case the existence of relationships between loscerrosdelchalten.com.ar and the owner of the site where the link is established, nor the acceptance or approval by loscerrosdelchalten.com.ar of its contents or services.

Comment Policy

On our website, comments are allowed to enrich content and make inquiries. Comments that are not related to the theme of this website, that include defamation, grievances, insults, personal attacks or general disrespect towards the author or other members will not be admitted. Comments containing information that is obviously misleading or false will also be deleted, as well as comments containing personal information, such as private addresses or phone numbers, that violate our data protection policy.

Comments created solely for promotional purposes of a website, person or group and everything that may be considered spam in general will also be dismissed.

Anonymous comments are not allowed, as well as those made by the same person with different nicknames. Comments that attempt to force a debate or a position by another user will not be considered either.

Exclusion of Warranties and Liability

The Provider does not grant any warranty nor is responsible, in any case, for damages of any nature that could be caused by:

  • The lack of availability, maintenance and effective functioning of the website, or its services and contents
  • The existence of viruses, malicious or harmful programs in the contents
  • The illicit, negligent, fraudulent use or contrary to this Legal Notice
  • The lack of legality, quality, reliability, usefulness and availability of services provided by third parties and made available to users on the website
  • The provider is not responsible under any concept for damages that could arise from illegal or improper use of this website.

Applicable Law and Jurisdiction

In general, the relationships between loscerrosdelchalten.com.ar and the Users of its telematic services, present on this website, are subject to Argentine legislation and jurisdiction and to the courts.

Contact

In case any User has any questions about these legal conditions or any comment about the loscerrosdelchalten.com.ar portal, please contact reservas@loscerrosdelchalten.com.ar

From Los Cerros Boutique Hotel we thank you for the time spent reading this legal notice.